Stacks of mail sit on your kitchen table and one envelope in particular bothers you. Your long term care insurance company is telling you that you “lapsed”, forgot to make a payment and your policy has been canceled. Unfortunately it’s been 4 months since the lapse date and you previously paid for the policy for 20 years. Is there anything you can do? I will say that it depends on the situation. A client of mine missed payment due to memory loss that had not been diagnosed. In speaking with the long term care insurance company I was advised that if I would obtain a physician’s letter verifying the memory loss and stating that the non-payment was unintentional it may be possible to re-instate the policy. I went through the process and after 4 months the policy was reinstated pending payment of all past due amounts. Know that in these types of situation it is possible to have policies reinstated provided that the non-payment has not gone past an extensive period and the individual is still reasonably healthy, i.e. just some short term memory loss.

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About Pamela Wilson

PAMELA D. WILSON, MS, BS/BA, NCG, CSA helps caregivers and aging adults solve caregiving problems and manage caregiving needs through online programs, live support groups, and an extensive caregiving library that includes articles, podcasts, videos, and webinars.

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