How to Manage Healthcare Providers for Elderly Parents- Caregiver Program Module 8

Learn how to manage healthcare providers from in-home and skilled care to care home staff and other medical providers in this caregiver program. Module 8 in this eight-module program for family caregivers discusses options for family caregivers to work confidently with a variety of skilled medical providers.

How to manage medical care for the elderly

Caregivers can:

  • Identify skills that support working with healthcare systems and providers
  • Gain consensus about healthcare decision making
  • Coordinate activities and manage healthcare projects for elderly parents

While working with healthcare providers might be intimidating, as the health of elderly parents declines, family caregivers will find themselves spending more time communicating with doctors, nurses, and other practitioners. By gaining knowledge of communication and other processes, family caregivers will gain the skills to get the best care for elderly loved ones.

Research articles supporting this module are linked below in the text to make it easy for you to gain the knowledge you need to discuss safety risks and advocate for the care of elderly parents.

Navigating Care, Coordinating, and Managing Services

Being a caregiver for elderly parents means learning how to navigate all aspects related to daily and medical care. As a caregiver, you will do things you never expected and gain valuable knowledge that you can use to support health and well-being.

Never feel that you are asking the wrong questions or are a bother to doctors or other providers. Healthcare workers have a duty to patients that sometimes means overlooking the importance of family caregivers.

As a family caregiver, you know more about your spouse or an aging parent. Share your knowledge and become an active participant to advocate for a loved one. A spouse or a parent is depending on you!

Learn More About the Other Seven Modules of Pamela’s Online Caregiver Education Program

Module Eight: Navigating Healthcare Providers

Each section below links to the caregiver webinar videos about the managing healthcare providers for elderly parents on Pamela’s YouTube Channel.

how to manage healthcare providers

Click on the links below in PINK to watch the webinar videos and to view the slides that correspond to each part of the program.

Section 1: Improving Family Caregiver Communication with Healthcare Providers (24:15)

Improving family caregiver communication with healthcare providers becomes necessary as adding services and support to a care situation increases the complexity and the possibility of errors. If you have heard the saying “there are too many cooks in the kitchen, “  you know that this means that multiple people may be trying to control or influence a project with each person having a different idea of the expected outcome.

In Module 8 of Pamela’s caregiver program, family caregivers will learn to formulate a plan to ensure clear communication, identify steps to manage projects, and implement processes that support care coordination for elderly parents, spouses, and loved ones.


managing care expectations

Section 2: Support for Family Caregivers Managing Care of Elderly Parents: In-Home Caregivers (29:33)

Support for family caregivers managing care of elderly parents can mean hiring and managing in-home caregivers when the care of elderly parents becomes too much. But bringing caregivers into the home isn’t that simple.

Expectations may be that paid caregivers are trained and professional—some are, and many are not. This caregiver program offers tips for family caregivers about interviewing, hiring, and managing non-medical caregivers for the elderly. Plus learn the importance of establishing positive relationships with care agency staff to support consistent care for loved ones.


how to manage in home caregivers

Section 3: How to Choose a Care Community for an Elderly Parent (29:52)

How to choose a care community for an elderly parent? If your elderly parent wants to remain at home, how do you bring up the discussion about moving?

The time to move elderly parents may result when the care time and requirements of parents are greater than the care adult children or paid caregivers can provide or there are safety concerns with a parent living alone.

In this caregiver program, you will be able to identify steps to find a care community to meet the long-term needs of parents and create a process to remain involved in overseeing care.


managing care community staff

Section 4: How to Manage Skilled Care for Elderly Parents (30:10)

Learn how to manage skilled care for elderly parents. Because skilled care is reimbursed by health insurance, you may feel that you have less choice because providers are assigned by your insurance plan. While this statement is accurate, family caregivers don’t have to accept poor care.

In this caregiver program, family caregivers can learn to identify the different types of skilled care and develop strategies to navigate, coordinate and manage skilled care services. If you are the primary caregiver or a power of attorney, it’s up to you to make sure all of the moving pieces and parts of care coordination for elderly parents work together so you can avoid unexpected surprises.


how to manage skilled care for elderly parents

Interested in more tips to care for elderly loved ones?  Keep moving forward and check out all of the other modules in this caregiving program.

If You Found This Module Helpful, Learn More About the Other 7 Modules 



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