Dealing with Medicare, social security and other government agencies can be problematic especially when we are older, have less patience and lack the ability to navigate phone trees and computer systems. The U.S. mail system has instituted a change of address system online but unless you have an email address it won’t work for you. The paper forms are now kept behind the desk to motivate users to complete this information online. This is only the beginning of incorporating the online world into our lives, leaving behind those without computers or email addresses.

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