Dealing with Medicare, social security and other government agencies can be problematic especially when we are older, have less patience and lack the ability to navigate phone trees and computer systems. The U.S. mail system has instituted a change of address system online but unless you have an email address it won’t work for you. The paper forms are now kept behind the desk to motivate users to complete this information online. This is only the beginning of incorporating the online world into our lives, leaving behind those without computers or email addresses.

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About Pamela Wilson

PAMELA D. WILSON, MS, BS/BA, NCG, CSA helps caregivers and aging adults solve caregiving problems and manage caregiving needs through online programs, live support groups, and an extensive caregiving library that includes articles, podcasts, videos, and webinars.

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