The Patient Experience: The Duty of Healthcare Professionals

The patient experience can be negatively affected by healthcare professionals who fail to offer realistic prognoses and information.

The patient experience can be negatively affected by healthcare professionals who fail to offer realistic prognoses and information. In this video, Pamela D. Wilson, caregiving expert talks about the challenge of health care providers avoiding uncomfortable discussions. 

The burden is on adults and caregivers to learn to ask the right questions. While no one wants “bad news,” there is a benefit to receiving information to guide healthcare decisions and provide the best care for loved ones.

Watch More Videos For Caregivers on Pamela’s YouTube Channel

If you are interested in additional articles, blog posts, and podcasts on this topic from Pamela, click on these links to learn more:

• Effective Patient Education Strategies

• Patient Education & Engagement

• Making Patient Engagement and Education a Reality

• What is the Patient Experience in Healthcare?

Listen and follow The Caring Generation Podcasts for expert advice, resources, and more tips for older adults and their caregivers.

Article and video by: Pamela D. Wilson, MS, BS/BA, CG, CSA is a national caregiving expert, educator, advocate, and speaker. More than 20 years of experience as a court-appointed guardian, power of attorney, and care manager serve as Wilson’s platform to increase awareness of caregiving as an essential role in life. She is a content developer, author of all articles on this website, and videos on her YouTube Channel. Wilson hosts and produces The Caring Generation® podcast and is the author of the book The Caregiving Trap. You can reach Pamela by completing the Contact Me Form on this website.

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