Professional Caregivers: Customer Service Matters
Professional Caregivers: Customer Service Matters Healthcare professionals – customer service does matter. In this video by caregiving expert, Pamela D. Wilson, learn how to make sure patients and clients prefer to work with your organization instead of going to... Read moreCaregiving: When Parents Need 24 Hour Care
Caregiving: When Parents Need 24 Hour Care Has a doctor or a healthcare professional told you that parents need 24-hour care and expect you to know what they mean? Acronyms or abbreviations are often used in the care system that consumers or patients don’t... Read moreCare Without Instructions
Suggestions without a plan for implementation offer little success. What questions must you ask when “care” is suggested?Return to the Caregiving Category PageReturn to All Category Page Subscribers Click Below to Login Click Here to Login Like What You See? ... Read moreWhen No Family is Available
By Pamela D. Wilson, CSA, MS, BS/BA, CG A meal site volunteer called to ask my assistance when she received a call from a woman who said she had no food and needed groceries. The volunteer provided a telephone number saying that the woman was at a neighbor’s house... Read moreA Celebration of Mothers and Women
By Pamela D. Wilson, CSA, MS, BS/BA, CG May, one of the finest months of spring is the month of Mother’s Day. For those of us who have lost a mother, this day ceases to be a day of celebration and becomes a day of remembrance. If we are a mother and have children it... Read more
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