Professional Relationships: Maintaining the Zone of Helpfulness

By Pamela D Wilson MS, BS/BA, CSA, NCG

Professional boundaries are limits established to support appropriate relationships with clients. We all have clients who push these boundaries by wanting to become “friends”. What are methods that might be used to establish professional boundaries without alienating clients who desire a closer relationship?

How might we balance under-involvement that includes distancing and disinterest with over-involvement that includes boundary crossing and violations to arrive at a middle ground where our desire to be helpful and supportive is balanced by our clients desire for personalized attention and a need to feel one-of-a-kind special? How much of our private selves, if any, should we introduce into client relationship?

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©2015 Pamela D. Wilson, All Rights Reserved.

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