Sometimes it seems we fight insurance companies, physicians, hospitals, care facilities and on and on. It can be a battle just to get a prescription refilled or to get a medical appointment in a timely manner. We’re all just so busy and it’s easy to lose a temper. I always remember someone in my family saying, “you catch more bees with honey” or “patience is a virtue”. It certainly is, a virtue sometimes lost. However, making the same request ten times because I’ve been transferred to ten different people, sometimes it’s difficult to speak with a honeyed tongue. Or when I know more than the customer service representative on the other end of the telephone. This is the time when I take a break, go do something pleasant and come back to the phone with a pleasant tone of voice asking for help.

Return from What to do When You Get Put on Hold Again With Your Medical Provider to the Caring for my Parents Home Page

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