Older adults are a target for unscrupulous service people and contractors. Many hire contractors recommended by friends who have no idea how to determine the qualifications of contractors. It’s always a good idea to check the local better business bureau records to see if a contractor is a member. Normally individuals who pay to join such a group will ensure that their services are appropriate and at a level of quality to avoid complaints as complaint resolution is a function provided by the better business bureau. If however, it’s too late and you believe you’ve been taken advantage of, contact the better business bureau to make a complaint if the contractor is a member or contact your local district attorney’s office. Many have a division of fraud and abuse that investigates complaints especially by an older and more vulnerable population.

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About Pamela Wilson

PAMELA D. WILSON, MS, BS/BA, NCG, CSA helps caregivers and aging adults solve caregiving problems and manage caregiving needs through online programs, live support groups, and an extensive caregiving library that includes articles, podcasts, videos, and webinars.

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