Older adults are a target for unscrupulous service people and contractors. Many hire contractors recommended by friends who have no idea how to determine the qualifications of contractors. It’s always a good idea to check the local better business bureau records to see if a contractor is a member. Normally individuals who pay to join such a group will ensure that their services are appropriate and at a level of quality to avoid complaints as complaint resolution is a function provided by the better business bureau. If however, it’s too late and you believe you’ve been taken advantage of, contact the better business bureau to make a complaint if the contractor is a member or contact your local district attorney’s office. Many have a division of fraud and abuse that investigates complaints especially by an older and more vulnerable population.