Further discussion regarding the quality of care in nursing homes indicates that staffing ratios, the number of nurses to patients etc. are the primary indicator of the quality of care. While it might be logical that more staffing is better, it is the quality of the staffing that is actually more important. Some care facilities hire “agency or temporary” staffing, these are staff that do not have relationships with residents and can be as much an obstacle because they are unfamiliar with care practices and coordination of information. This then takes a logical step toward the consideration that the stability of permanent staff is extremely important, as these employees are more likely to provide consistent care and have a greater concern for resident well-being. When interviewing nursing homes and care facilities ask about the tenure of staff; this will not only give you a good idea of how the organization treats their employees but how the employees treat their residents.

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About Pamela Wilson

PAMELA D. WILSON, MS, BS/BA, NCG, CSA helps caregivers and aging adults solve caregiving problems and manage caregiving needs through online programs, live support groups, and an extensive caregiving library that includes articles, podcasts, videos, and webinars.

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