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Empathize and Redirect
By Pamela D. Wilson, CSA, MS, BS/BA, CG

Professional caregivers experience daily challenges whether the challenge be a resistant patient or resident, interacting with a difficult co-worker or a problem that seems out of your control and without a solution. When stress is ongoing, compassion fatigue may result. The dictionary describes compassion fatigue as exhaustion, emotional distress or apathy resulting from the constant demands of caring for others. What professional caregiver, on any given day, hasn’t felt a little like this? Some days, caregiving can seem like an uphill battle.
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